Effective Date: May 25, 2025

At Rummy Nexus ("we," "us," or "our"), your privacy is important to us. We are committed to protecting your personal data and ensuring full compliance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using the Rummy Nexus mobile application ("App"), you agree to the collection, use, and disclosure practices outlined in this Privacy Policy.

1. Information We Collect

a. Personal and Sensitive Information

We may collect the following details from you:

  • Full name
  • Mobile number
  • Email address (optional)
  • Date of birth
  • PAN card or Aadhaar number (for KYC and withdrawal purposes)
  • UPI ID or Bank account details (for financial transactions)

b. Non-Personal Information

In addition, we may collect:

  • IP address
  • Device information (model, operating system, etc.)
  • Gameplay behavior and wallet activities

2. Purpose of Data Collection

Your information is collected to:

  • Verify your identity and ensure you meet legal age requirements
  • Fulfill KYC norms and comply with Indian regulatory laws
  • Facilitate secure withdrawals and other transactions
  • Detect fraudulent, suspicious, or unlawful activities
  • Enhance your gaming experience with personalized content
  • Offer prompt customer support
  • Send promotional, service, and transactional communications

3. Information Sharing and Disclosure

We may share your data with:

  • Government authorities, courts, or law enforcement agencies when legally required
  • Verified third-party service providers such as payment gateways and KYC verification agencies
  • Legal and financial auditors for regulatory compliance

Note: We do not sell or rent your personal information to any third party.

4. Data Retention

Your personal information will be retained:

  • As long as your account remains active
  • Or as required to comply with legal, regulatory, or contractual obligations

5. Your Rights

As per Indian laws, you have the right to:

  • Access and review your personal information
  • Request corrections or updates to your data
  • Withdraw consent by deactivating your account

To exercise these rights, please contact us at ciphernestsystempvtltd@gmail.com.

6. Data Security

We employ industry-standard security protocols to safeguard your data. These include:

  • End-to-end encryption
  • Secure servers
  • Multi-layered access controls

7. Children’s Privacy

Rummy Nexus is strictly for users aged 18 and above.

We do not knowingly collect or process information from minors.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be reflected in the latest version available within the app. We encourage you to review it regularly.

9. Contact Us

For any queries or concerns related to this Privacy Policy, reach out to us at:

Email: ciphernestsystempvtltd@gmail.com | Phone: +91 6296123309